Privacy Policy
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Privacy Policy for Vexido Knowledge Hub
Effective Date: [10.02.2023]
VEXIDO Knowledge Hub, managed by VEXIDO PUBLICATIONS L.L.P., is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data across all our services, including eBooks, eLearning programs, open access journals, and other publishing services.
Information We Collect
a. Personal Information:
- Account Registration: When you sign up for an account, enroll in a course, or purchase an eBook, we collect personal details such as your name, email address, phone number, and billing information.
- Payment Information: We collect payment details, including credit card or bank details, to process orders. This information is handled by secure third-party payment gateways.
b. Non-Personal Information:
- Usage Data: We collect non-personal information such as IP addresses, browser type, device type, and operating system, which help us analyze user interaction with our website.
- Cookies: Cookies are used to enhance user experience, track site performance, and personalize content. You can manage your cookie settings in your browser.
c. User-Generated Content:
- Submissions: If you submit manuscripts, comments, or other content on VEXIDO Knowledge Hub, this information may be collected and stored.
How We Use Your Information
VEXIDO uses your information for the following purposes:
a. Service Delivery:
- To manage and provide access to your account, purchased eBooks, courses, and other services.
- To deliver personalized content and relevant recommendations.
b. Communication:
- To send transactional emails (order confirmations, course updates, etc.) and support notifications.
- To send promotional emails about new services, updates, or special offers if you have opted in to receive such communications.
c. Legal Compliance and Security:
- To ensure the security of our services and prevent fraud, hacking, or misuse.
- To comply with legal obligations such as court orders, legal processes, or regulatory requirements.
Sharing Your Information
VEXIDO PUBLICATIONS L.L.P. will not sell or rent your personal information to third parties. However, we may share your data under the following conditions:
a. Service Providers:
We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers, analytics services) to help us deliver our services.
b. Legal Compliance:
We may disclose your information to government authorities or regulatory bodies when required by law or in response to valid legal requests.
c. Business Transfers:
In the event of a business merger, acquisition, or sale, your personal data may be transferred to the new entity as part of the transaction.
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Our security practices include encryption, firewalls, and secure servers to protect the integrity of your data.
Your Rights and Choices
a. Access and Correction:
You have the right to access and update your personal information. You can do so by logging into your account and editing your profile information.
b. Data Deletion:
You may request that we delete your personal information. We will comply with your request unless there are legal obligations requiring us to retain certain data.
c. Marketing Opt-Out:
You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email or adjusting your preferences in your account settings. Transactional emails will still be sent as they are necessary for service delivery.
Data Retention
We retain your personal information as long as it is necessary to fulfill the purposes for which it was collected, such as delivering services, complying with legal obligations, and resolving disputes. Once the retention period is over, we securely dispose of your data.
International Data Transfers
As VEXIDO PUBLICATIONS L.L.P. is based in India, your data may be transferred to and stored in countries outside your own. By using our services, you consent to the transfer of your data to other jurisdictions with varying data protection laws.
Children’s Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16. If we become aware of such data being collected, we will promptly delete it.
Third-Party Links
Our website may include links to third-party websites or services. These websites have their own privacy policies, and VEXIDO is not responsible for their practices. We encourage users to review the privacy policies of any third-party services they use.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting a notice on our website. Your continued use of our services after any updates signify your acceptance of the revised policy.
Contact Us
For any inquiries, requests, or concerns regarding this privacy policy or how we handle your data, please contact us:
VEXIDO PUBLICATIONS L.L.P.
Address: B10, 404, Bramha Majestic Co-op Society, NIBM Road, Kondhwa Khurd, Pune, MH, India 411 048
Email: support@vexido.com
Phone: +91 99755 64244
By using VEXIDO Knowledge Hub’s services, you agree to the terms of this privacy policy. We are committed to ensuring the confidentiality and security of your personal data while providing you with quality publishing and learning services.